How to Pamper Your VIP Clients

How to Pamper Your VIP Clients

January 25, 2023
By Simon Lacasse, founder · Updated on

How to Pamper Your VIP Clients

Tips and Advice

Would you like to set aside certain time slots on your online appointment booking portal for your best clients? For example, keeping your Friday late afternoons for VIP clients only?

You can do that with AssisTime! This article shows you how.

1 - Identify your VIP clients

Start by adding a contact type (a tag) to your VIP clients. Open the client record and, on the contact's record, add the VIP type in the Types section.

Have several clients to identify? In your contact list, click Select multiple contacts, check your VIP clients, choose Add a tag, enter VIP and click Confirm. To learn more about contact types, read the article Why Use a CRM?.

2 - Reserve a time slot for your VIP clients

Next, go to Calendar, My availability, and click in the calendar to add an availability (or click an existing availability to edit it).

In the Client types section, the All client types box is checked by default. Uncheck it and the list of your contact types appears. Check VIP:

Availability reserved for VIP clients in AssisTime: client types, with VIP checked

As usual, also choose the appointment types and locations offered in this time slot, then click Save this availability. Check Recurring to repeat the time slot every week.

Note that any new contact type you create in your client records is automatically added to this list.

The result

On your portal, clients identify themselves with their email address when they book. Only clients tagged VIP in your CRM will see this time slot; for everyone else, including new clients, it simply doesn't show up.

You can use the same approach for other groups: clients with a package, employees of a partner company, and so on. To set up your portal, read the article Let AssisTime Book Your Appointments!.

Pamper your VIP clients by saving your best time slots for them!

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